Over 11.61 lakh government pensioners can now track the status of their pension and grievance redressal through SMS as well as monitor receipts online -- steps that aim to ‘lessen harassment’ for senior citizens.
The web portal launched by Finance Minister Arun Jaitley on Wednesday (Sept 14) will enable central civil pensioners, family pensioners and freedom fighter pensioners to view their complete pension profile digitally by logging into www.cpao.nic.in.
They will also be provided with SMS facility for tracking status of pension process and their grievance registration as well as disposal. The website, which will serve as a one-stop destination for providing information and speedy redressal of grievances, can also be accessed through mobile devices and it would also provide an option to pensioners to give their feedback.
Read more: https://goo.gl/Wgj4bs
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